Troubleshooting Guide

When tuning feels unstable, fix the signal chain in order: environment, reference pitch, then musical choices.

Symptom: readings jump or feel noisy

Likely cause: room noise, moving acoustic conditions, or inconsistent playing input.

Fix: reduce nearby noise sources, keep input consistent, and retest before changing temperament.

Symptom: everything feels globally sharp or flat

Likely cause: wrong A4 reference pitch.

Fix: verify ensemble target (for example 440 vs 442), set it in app, then retune quickly.

Symptom: temperament comparisons feel random

Likely cause: too many variables changing at once.

Fix: compare one phrase, change one variable, and use keyboard-assisted A/B checks to confirm.

Symptom: corrected notes drift back quickly

Likely cause: instrument still settling or session started too early after temperature/humidity change.

Fix: run a short stabilization pass, wait briefly, then do a focused refinement pass.

Escalation checklist

1. Environment stable? (noise and airflow)
2. Reference pitch confirmed?
3. One-variable A/B test performed?
4. Phrase-level verification completed?

If all four are true and the issue persists, capture details and send them through the feedback form so support can reproduce it.

Related: Reference Pitch (A4) · Keyboard Reference Workflow · Getting Started